Personal injury law firm

- Before
- Intake ran through Google Sheets, voicemails, and inboxes. Follow-up was manual and inconsistent. Attribution was anecdotal. Staff spent 35 to 50 hours a month on tasks that could be automated.Source: ABA Legal Technology Survey 2024
- What we built
- A unified intake and communication hub on a HIPAA-compliant CRM, medical records and billing, checklist workflows that auto-assign by role, settlement and financials tracking, and a litigation transition module. Delivered in three phases.
- What changed
- Every prospective client seen, scored, and followed up automatically. Consultations auto-scheduled. Partners see which channels drive signed cases.
- What they own
- The platform, the data, the workflows. A firm ready for multi-location or private-equity-backed growth.


